Effective Date: 28 January 2024


Complet Trip (“we” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.complettrip.com (the “Site”) or contact us through other channels. By using our services or providing us with your information, you consent to the terms of this Privacy Policy.

**Information We Collect**

We may collect personal information from you when you visit our Site, make a booking, subscribe to our newsletter, or contact us via phone or email. The types of personal information we may collect include:

– Contact information (such as your name, email address, phone number, and mailing address)
– Booking details (such as travel preferences, itinerary requests, and payment information)
– Communication preferences (such as your subscription preferences for newsletters or promotional offers)
– Other information you choose to provide to us voluntarily

**How We Use Your Information**

We may use the information we collect for various purposes, including but not limited to:

– Providing and personalizing our services to meet your needs
– Processing bookings and payments
– Communicating with you about your bookings, inquiries, or promotional offers
– Sending newsletters, marketing communications, or surveys
– Improving our website, services, and customer experience
– Complying with legal obligations and resolving disputes

**Disclosure of Your Information**

We may disclose your personal information to third parties for the following purposes:

– Service providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you.
– Business partners: We may share your information with trusted business partners or affiliates for joint marketing activities or to offer complementary services.
– Legal compliance: We may disclose your information as required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

**Security of Your Information**

We take reasonable measures to protect the security and confidentiality of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

**Your Choices and Rights**

You have the right to access, update, or delete your personal information at any time by contacting us using the contact information provided below. You may also opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails.

**Changes to This Privacy Policy**

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website. Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

**Contact Us**

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

Phone: +212638218747
Email: contact@complettrip.com